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Customer Relations Representative - State Farm Agent Team Member

Full Time in Palatine , IL

Benefits
  • 401(k) matching
  • Bonus based on performance
  • Dental insurance
  • Flexible schedule
  • Free food & snacks
  • Opportunity for advancement
  • Paid time off
  • Profit sharing
  • Training & development
ROLE DESCRIPTION
As a Customer Service Representee with Joanna Kierys State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES
  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
QUALIFICATIONS
  • Dedicated to customer service
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs.
  • Excellent communication skills to assist customers and coordinate with other agency team members
  • Proactive in problem-solving
  • Polish Bilingual preferred
  • State Farm previous experience preferred
BENEFITS
  • Hourly pay plus commission/bonus range between $20 to $25 an hour to start
  • Growth potential/Opportunity for advancement within my office
  • Paid time off (vacation and personal/sick days)
  • Health and dental benefits
  • Valuable career-building experience
  • 401k 3 percent match with an average of 10 percent profit sharing bonus
  • Frequent luncheons celebrations for birthdays, anniversaries and office achievements
Compensation $20.00 - $25.00 per hour
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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